Privacy policy

Privacy Policy

Last Updated: October 7, 2025

At AmeriCraftFurniture, your trust is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or communicate with us. By using our website or purchasing from us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site or services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operations, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy occasionally to stay informed about how we protect your information.

2. Information We Collect

The information we collect depends on how you interact with us. We collect personal information in order to provide the best possible service and handcrafted furniture experience.

A. Information You Provide Directly

When you use our services, you may share:

Contact details: name, email address, phone number, billing and shipping address.
Order information: items purchased, payment confirmation, and delivery details.
Account information: username and password (if an account is created).
Customer support messages: details shared through contact forms, phone calls, or emails.

Providing this information is optional, but may be necessary to process your order or provide certain services.

B. Information We Collect Automatically

We may automatically collect basic data about your device or browsing behavior using cookies or similar technologies. This may include:

Browser type and version
Device type and operating system
IP address and location
Pages visited and time spent on our site

This information helps us improve site performance, ensure security, and provide a smoother browsing experience.

C. Information from Third Parties

We may receive information from trusted service partners that help operate our business, such as:

Payment processors who securely handle billing information.
Shipping carriers who manage delivery tracking.
Analytics providers that help us understand visitor activity and improve the site.

These partners only use information as needed to perform their services and are required to protect your data in accordance with privacy laws.

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders.
To provide updates on your order status, shipping, and delivery.
To improve our products and services based on customer feedback and preferences.
To provide customer support and respond to your inquiries.
To prevent fraudulent or unauthorized transactions.
To send limited marketing or promotional information (only if you have opted in).

We will never sell or rent your personal data to any third party.

4. Cookies

Our website uses cookies to remember your preferences, keep your shopping cart active, and analyze site traffic. You can adjust your browser settings to refuse or delete cookies at any time. Please note that disabling cookies may affect how some features of our website function.

5. How We Share Information

We may share limited information only when necessary to provide services such as:

Payment processing and order fulfillment (with our trusted vendors).
Delivery and logistics (with our shipping partners).
Site analytics and performance (with reputable service providers).

We do not share or sell personal information to advertisers or data brokers.

6. User-Generated Content

If you choose to leave product reviews or testimonials, the information you share becomes public. Please use discretion when posting publicly visible content, as we cannot control how third parties may use that information.

7. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect or store information from children. If you believe a child has provided us with personal data, please contact us and we will remove it promptly.

8. Security and Retention

We take data protection seriously and use appropriate safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

9. Your Rights and Choices

Depending on where you live, you may have the right to:

Access or request a copy of your personal information.
Request correction or deletion of inaccurate information.
Withdraw consent to marketing communications.

To exercise any of these rights, contact us at sales@AmeriCraftFurniture.com or call (979) 922-0573.

You may also unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our messages.

10. International Users

Our website is operated in the United States. If you access our site from outside the U.S., please note that your information may be transferred and processed according to U.S. privacy laws.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:

📧 info@AmeriCraftFurniture.com
📞 (979) 922-0573